The professional messaging service Slack experienced a global outage on Wednesday, but it has since been fixed and is operating normally everywhere, according to the Slack status website on Thursday.
Slack went down globally on Thursday, cutting off communication for thousands of employees and partially halting operations for those who can still send and receive messages. Because their messages couldn’t be delivered, the Slack users could only see the previous chat.
After Covid-19, hundreds of people began working remotely, making instant messaging a vital component of their professional lives. As a result, there are businesses all over the world that rely on the platform for their conversations.
The breakdown began on Thursday at about 10 AM UK time in the United Kingdom. The tracking website Down Detector reported a sharp increase in the volume of complaints of issues.
According to the Independent article, the official Slack status page needs to be updated after the outage. Despite frequently tweeting about such technical challenges, the site still needs to provide an update on its status or downtime.
Company reported discovering the issue more than 30 minutes after the outage, but it was still unable to identify its root cause. A statement stating, “Users may be experiencing trouble with sending messages in Slack,” was posted on its official status page. Company is down across the board, says the message. Users may have issues using workflows, sending messages, and doing other Slack tasks.
“We’re looking into it, and we’ll let you know as soon as we have more information. In the interim, we appreciate your patience. Many Twitter users noticed the problem on social media.
According to a user, Slack is down internationally, yet their uptime website indicates that they are up. What an excellent monitoring method. Source